Shipping Policy
If you have already placed an order, please look for an order update email from us. Orders from the red zone will be dealt with in a case-by-case manner and may include some delays. Please feel free to contact us at nrvfoods@gmail.com for more details. More information about our logistics: When will you ship my order? Typical time to process an order is 24 Hours, barring weekends and holidays. How long does shipping take? Our carrier partner typically delivers within 2-5 days after the products are shipped from our storage. When will my product reach me? Our delivery partner usually ships nationwide in 2-5 days How do I check the status of my order? When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 1 to 2 days for the tracking information to become available. If you haven’t received your order within 15 days of receiving your shipping confirmation email, please contact us at nrvfoods@gmail.com with your name and order number, and we will look into it for you.